• Loading...

    VMC Game Labs banner image

  • Loading...

    VMC Game Labs -- Your Secret Weapon in the Entertainment Game Industry

    Your new game is original and addictive. Terrific! That’s a very good start, but it takes more than that to win in the global games market. You need to deliver exceptional, bug-free performance across all major platforms and systems. And you need to back that up with fast, easy-to-access technical game support, all the while staying on time and on budget.

    If You're in the Games Industry, You Need To Partner With VMC Game Labs.

    As the leading provider of services and support to the consumer electronics and games industry, we help you launch your products successfully to a worldwide market.

    When you team up with VMC Game Labs you get high quality testing, verification, development, porting, localization, and technical support across multiple platforms. We employ both manual and automated testing tools in single-player, networked, and MMO settings.

    Play On Every Platform

    VMC offers extensive experience on virtually every platform or hardware device, across all major manufacturers, including PCs, Nintendo, Sony, Microsoft, PDAs, mobile phones, and next-generation consoles.

    VMC teams are made up of hard-core gamers and professional testers. They’re trained in formal software testing standards and methodologies and they know how a great game should play.

    If you have game challenges, we have the service and support solutions that help you win in the international leagues. Call Amy Nanto at 866.862.7533, or email her at AmyNa@vmc.com for more information.

     

  • Loading...

    Quality That Goes Beyond Bugs

    Quality assurance is about more than troubleshooting bugs. Quality means a smooth game experience so all the players know it is a great game. VMC goes way past beta testing and provides true quality assurance.

    State-of-the-art Secure Labs

    VMC believes in a three -fold approach to ensuring your project is secure, including:

    • Physical security 24x7 on site, with electronic key card access for all building and labs, with designated access points and hours of operation.
    • Training and auditing of procedures and processes to prohibit telephones, cameras, and electronic recording devices in our labs, as well as forbidding surveillance prohibitive clothing and gear.
    • Network security with system security isolated networks and secure VPN access to external networks, in addition to our normal firewalls.

    Video Compatibility

    We conduct tests on a comprehensive range of video modes, broadcast standards, inputs, screen sizes, display formats, and audio specifications to ensure smooth operation of game hardware and software against worldwide video formats.

    Technical Support When You Need It

    Even the best players have questions sometimes. At VMC Game Labs, we believe that quick and reliable technical support is the key to a long-lasting relationship with your customers. We're experts at creating and maintaining these relationships and ensuring they get the support they need.

    We customize our technical support services to make sure they not only match your customers’ needs but also fit your budget. Our support solutions include:

    • E-mail, phone, chat, and fax support
    • 24/7/365 availability
    • 1-800 or other coverage in North America
    • Customer callback in Europe