IT Lab Management
VMC serves as a catalyst for change in the IT lab management environment through flexibility and responsiveness. Our experience allows us to successfully assess environments, develop plans, and propose solutions that assist our clients in meeting their strategic business needs.
We partner with key development team members and stakeholders to identify critical milestones, while using a Six Phase Process to deliver consistent and repeatable optimization of IT lab environments based on best practices and time-tested activities. Efficiencies are driven by continually analyzing key areas of focus. Innovations are determined by driving repetitive activities towards optimization and reinvesting the resulting savings in providing additional services. Centralization in both a shared knowledge base and management of assets generates operational efficiencies and real cost savings by partnering with VMC for your lab environment.
VMC provides a broad range of services to manage and support your lab:
- Create and maintain IT lab environments (24 x 7)
- Internal research and development
- Application development test labs
- Virtual and physical back-ups for critical business functions
- Use testing tools, processes and metrics, and quality assurance to develop efficiencies
- Create appropriate environments for hardware break/fix and server installs
- Hardware\software troubleshooting, maintenance, and support development projects
Continuously striving to increase the quality and productivity of our services and operations, VMC implements standard quality programs to the way we manage our business. This methodology creates a high-performance structure from the top down. Through the use of best practices, we partner with you to increase the efficiency of the overall business model.
Partnering with VMC provides you with consistent high level service and benefits:
- A single point of contact for the client management team
- Daily operations managed by VMC
- Scalable resources, provide the ability to ramp up and down based on volume
- Reduced turnover through career planning and development for our employees
- Ramp up for backfill minimized by focused training
- Metrics developed and implemented for performance measurement
- Automation developed and applied, where possible, for cost savings
- Standardized processes used for repeatable projects and efficiency
- Continuous improvement initiatives part of our culture